Tales from the Restaurant

Tales from the Restaurant
Where you'll find all the restaurant dirt you'll ever need.
Showing posts with label restaurants. Show all posts
Showing posts with label restaurants. Show all posts

Saturday, April 7, 2012

Stuff I drew at Work (Vol. 3)


I've been really lazy. For those of you who still hold me accountable for updating this project of mine, thank you. In many ways, I'm really proud of you and humbled by your constant encouragement. Simultaneously, I'm bewildered that you haven't yet capitulated to the modern era and started picking up vampire novels.

I'm working on a couple new stories for you to read (and suspend disbelief at), but while I do that, I figured I would show you a couple of things I drew while I was supposed to be working.

The first one is a movie idea I had.

Text: INGLORIOUS LOBSTERS ...They just came to kill some Nazis.

It seemed like it could be a legitimate movie.

The next one had me thinking about borderline inappropriate things a lobster could be doing. What's with all the lobsters you ask? I simply find it really morbid how lobsters are prepared for our dinner. I'm convinced that Darwinism will eventually come full circle, and lobsters suddenly won't be so defenseless anymore. I've seen 70-year-old lobsters that were over 16 pounds alive and in front of me. What's to stop an army of lobsters from growing to human proportions (or bigger!?), taking up arms, and storming the beaches against us? Nothing. That's where the idea for this next one came from.

Text: LOBSTER JIMA ...A MONUMENT TO UNDERSEA PERSEVERANCE.

This last one was a request from my sister.

Sister; "How about you draw you and me running from zombies holding strange objects?"
Me; "Okay."

The strange objects are in fact a rolling pin, a stapler, and a menorah.

Anyways, I have a couple big stories planned for the next week or so, stay tuned!

Sunday, January 22, 2012

Rape in the 'straunt



In the past two weeks, I've failed at a couple of crucial things at the restaurant where I work. Whilst some of these infractions were less severe (showing up for a shift with a slightly wrinkled shirt, not using tongs to retrieve a food item, exhaling casually onto an authority figure while severely hung over, etc.) some of them have had lasting ramifications that have made me wonder whether or not quitting my waiter job of three-plus years was a smarter decision than merely showing up for my evening shift.

My first mistake was relatively innocuous; I responded sheepishly to the brand of questioning that the line cooks had devised for the evening.



I did something waiters should never do with back-of-house staff. I used self-deprecating humor.



I thought nothing of it until the contagious leper of a rumor I had kept at bay for a long time ironically turned around to embrace me. You see, one of the line cooks reached out towards me again a week later with a “genuinely concerned” “how come?” style of questioning. They wanted to know more about it. Instead of actual honesty, I proceeded to facetiously respond in a careless fit of unbridled ignorance. Observe;



At that particular moment, I had unknowingly committed restaurant suicide.

The two Hispanic line cook brothers have since then been using every opportunity possible to wage pseudo-homosexual warfare on me every time I’ve entered the kitchen. I walked in two weeks ago and bent over to wash my face only to hear seductive whistling coming from behind me. I’ve leaned over to scoop ice for a beverage and felt an open hand smack my out-thrust ass. I’ve placed dirty dishes into the bus-bucket and immediately felt an unmistakably horny member grazing my goose-bumped femur. I wouldn’t be surprised if the next time I humbly asked the pantry for a side of caesar dressing and received a shallow dish full of human semen sprinkled with ground pepper. If I were to reach up for something on a high shelf tomorrow evening, I might very well experience full-on rape in public. But as a joke.

That's restaurant humor for you.

I might as well just quit at this point.



Friday, December 9, 2011

The Transition from Waiter to Salesman

Every successful waiter knows what it's like to be under-appreciated.

That feeling of knowing that you'd do anything to please a total stranger is something that a career waiter can't just extract from his psyche like a skilled neurosurgeon. Many waiters find that they are able to make their living selling, but what is it that keeps a skilled waiter from making a respectable stipend as an actual salesman?

Salesmanship is a logical next step up from the base floor of "Occupational Order Taker." It seems that anyone who can establish him or herself as a waiter could have potential as a salesman, and what waiters do (if they enjoy being tipped) is make alluring recommendations to enhance their guests' experiences. If you suck at recommending dishes and beverages, you become an order taker. So in essence, what makes the occupations of seller and salesman different?

I've taken a long hiatus from regular restaurant work to actually DO sales, and I've since found it relatively unrewarding. The fact that family men, scholars, public servants, and circus folk can serve people and make a menial living and be treated similarly is both fantastic and comforting, but completely sucks balls. We all keep doing it however, because we find enough comfort in providing strangers dinner because it seems preferable to any other time-consuming, emotionally limiting professional endeavor.

That's why people with decent jobs still keep a couple shifts waiting tables on the weekends.
When a guest sits down at your table, he or she kind of understands that you are there because you HAVE to be, and that servitude isn't ever glamorous. When a person complains about a dish you didn't cook for them, they're generally innocuous about it because in essence it's not your fault.

I once knew a great lawyer who studied and worked hard to dominate her profession. She kept five shifts a week waiting tables because it was good money, and because it was comforting and equally tormenting. It ended up ruining her social life because the effort she put into selling was dominating her life as a good person in the legal profession. When an implacable ass-clown at one of her tables yelled at her on a busy night for messing up a slightly intricate order, she broke down in the back of the restaurant and swore she'd never come back. I remember asking her why she never cried in a courtroom for defending a family from the crazy heart-breaking rantings of a drunken father lying to save his shitty life, and to this day never got a comprehensive answer. Having left the waiting profession for good, she is doing much better.

Life sucks as a middleman. The true power of it is that you find a way to make your customer's experience worthwhile. When a customer complains, you tend to establish yourself as a professional when you empathize with them and work to fix their every trouble. Either that mentality drags you into a deep dark hole, or it lets you believe that eventually you will find redemption as a "good person."

Sales contains none of those ideologies. When you're selling a product, you're promoting value, gaining trust, and easing someone's mind. If you're falling short of any of these tasks, you're probably just a waiter.

Tuesday, November 8, 2011

Stuff I Drew at Work (Vol. 2)

Here's the next installment of "Stuff I Drew at Work."

I have a morbid fascination with lobsters. Because I find that they resemble giant undersea cockroaches that have mouths that look like vaginas, I find them quite terrifying. Despite that, they seem pretty defenseless. Their claws aren't that hard to get a rubber band onto, and they just sort of flop about until their undeserved fate as someone's dinner. Watching people eat them is another story--their shells and limbs are cracked and shattered while people suck the meat from inside their steaming carapaces.

All I'm saying is that if lobsters can't really defend themselves by means of having some sort of evolved ability to fire laser beams out of their antennae, they should at least grow large enough in size to be able to wield firearms and combat armor, stand on their tails, and stroll up onto our beaches to kick a little ass.

At least then I wouldn't feel so badly about eating them. It's this mindset that inspired my picture of the "Lobster Commandos."


Text; "Did someone order the surf n' turf?"

Thursday, October 27, 2011

Stuff I Drew at Work




So I decided that when things get slow at work and I find myself standing around with my whole fist up my own ass, I'll do something productive for my awesome blog. Every so often, I'll be doing installments of "Stuff I Drew at Work."

Here's the first one!


Lobster - "No, YOU get in the pot."

Wednesday, October 12, 2011

A Long Time Coming

If you’re wondering why I haven’t posted any new restaurant tales in the last three weeks, you are probably reading this now for one of three reasons. Either you;

A) Think I’m a fantastic writer who deserves the leniency and undying devotion of an anonymous audience in order to support his craft
B) Live with your parents, are unemployed, and really have nothing else to do
OR
C) Really hate me and are wondering whether or not this next post is a device being used to announce or predict my own untimely death (such as a suicide note)

Great news, everyone!

I’ve just been injured and unable to work. I’m not dead after all!

I returned to work in the restaurant after ALMOST dying, and almost immediately found myself able to pick up where I last left off!

Here’s the next installment. Oh, and for those who picked letter ‘C,’ I’m really sorry to have disappointed you.

Disgusting, Unsanitary Vermin

If you’re a regular human being, you probably have a restaurant or bar (or even two or three of them, if you‘re me) that you really enjoy going to. These places are typically somewhere where you go to relax; you trust the cuisine, the atmosphere is ideal, and you are probably on a first-name basis with the people getting you loaded.

That said, there are certain things you may see when you are there which you are more likely to overlook.



Depending on your tolerance for the locale, you may adjust this particular preference to taste.



If you’re an established regular at that place, you probably wouldn’t send the whole meal back. After all, you’re on a first name basis with Hugo the owner, and his feelings would be pretty hurt if he knew you weren’t happy with your croque monsieur.

The situation changes however, when you’re not a regular patron of a particular restaurant. Not only will you look at everything under a microscope, you’ll be more encouraged to be critical (especially if you’re at a function on someone else’s dime).



In one particular instance, I was helping a fellow waiter of mine clear the tables at which his party was sitting. One of the patrons abruptly grabbed me by the arm.



Oh boy, here it comes...




Mice are nothing new to me. Mice tend to sneak into homes and restaurants all the time. They whiz around at lightning speed, constantly terrified to be discovered by humans. They’re the very reason why all restaurants are required to store their food at least six inches off of the ground at all times.

But most folks don’t know that.

Most people will see a mouse and then immediately classify the restaurant they’re currently in as a dilapidated cesspool of rank filth, unworthy to even be judged by 3rd ½ world standards.

So I decided to ease this woman into the realm of restaurant reality. Our conversation ensued as follows;

Woman: “Aren’t you going to do anything about it?!”
Me: “I don’t think so. That mouse is way too fast for me to even attempt to catch it. Best we can hope for is to let management know, set out a few more traps, and hopefully we’ll catch it by morning.”
Woman: “That’s not good enough. Do you pass health inspections here?”
Me: “Ma’am, not only do we pass government health inspections, we ace our monthly company inspections, which are much more rigorous than the FDA requires. I suppose if you had to wonder about the occasional mouse, let’s just assume that the mice conveniently hide when the inspectors show up.”
Woman: “That’s ridiculous.”

At this point, I decided that I should at least make the faux play at placating her. So I feigned concern.

Me: “Did you happen to see where the mouse went?”
Woman: “Yes! It ran that way.” (Points somewhere)
Me: “So you’re saying it ran away from you?”
Woman: “Yeah…”
Me: “So in that case, we’ve got nothing to worry about.”

With that, I turned and walked away with my stack of dirty dishes. I had a feeling this lady was infuriated with me and my color commentary, and that my incendiary words had inspired her to take her complaints to the next level. To my surprise, she didn’t mention the mouse to anyone else. The managers never caught wind, the server at her table was never told and as far as I know, the secret stayed between us.

This outcome could have been for several reasons. The first one that jumps to mind is that restaurant guests are fairly used to being placated. If they complain about something, restaurant staff are all pre-programmed to make sure that person gets whatever they need to buy their silence. When that doesn’t happen, the fragile illusion the customer has comes crashing down. When the realization surfaces that his or her complaints are falling on deaf ears, the customer will begin to take a tally of what they like about that establishment, knowing that the restaurant staff are not necessarily motivated to bend to the whims of the customer’s grievance terrorism.

Thursday, September 1, 2011

The Stanley Cup Story

I've been putting off telling this tale for some time, so I figured I'd better publish it before it got too late/I forgot it.

A friend of mine who works in the kitchen at an undisclosed restaurant told me about some relatively inhumane conditions he once experienced. He regaled me with the intricacies of slaving away in the unfurnished armpit of "Satan's Ass, Indiana" where the Fahrenheit temperature rivals Stephen Hawking's IQ.

In the restaurant business, food is typically required to be cooked. As a restaurant owner, you would do well to understand that factor and then take care of your kitchen employees...unless the nearest air conditioner was further away than the nearest alternative form of employment. If that was the case, you’d have nothing at all to worry about.

But if your employees were melting (And you hadn’t happen to have Frosty the Snowman working the grill or the Wicked Witch of the West on the steamer), you’d take action to ensure your kitchen’s steady success. As a kitchen supervisor, you would do this by granting your kitchen prospects their minor wishes!



One of the line cooks at my place of employment had caught wind of a rare and secretive moment; the Stanley Cup was being presented for a private party in the next building over.

Because the local hockey team had recently won this highly coveted trophy (and being the die-hard hockey fan that my cook friend was), there was simply no way in this plane of existence or the next that he was going to let this opportunity slide right by him.

So he nonchalantly asked for a ten-minute break.





So my cook friend left on his pilgrimage. He would not fail.



Now I can’t really imagine what lengths someone would go to in order to get the one thing he or she wants more than anything. I wasn’t particularly clear on the details of how my cook friend was able to gain entry to a private event and lay his hands on something that less than 1% of the population of the Unites States and Canada get to ever be in an enclosed room with. So I decided to fabricate everything after this sentence.

My cook friend approached the door man in his greasy apron and told him flat out he was here for the event. The doorman asked for his name so that he could look it up on the guest list. My cook friend gave him a fake name, and when the doorman looked down at the list to search for it, my friend whipped out a concealed frying pan and bonked him upside the head.



As soon as the doorman fell to the floor unconscious, my cook friend proceeded to step over his body and make his way into the room.

Upon entry, my cook friend spied a foreign dignitary with a monocle and holding a fancy cocktail, chatting with other well-to-dos about how barbaric hockey was. My cook friend walked up to the dignified gentleman and made a wildly inappropriate comment about his grandmother’s cleavage, causing not only several old-timey exclamation such as “well I never!” and “I do say, good sir!” but also for the gentleman’s monocle to fall dramatically into his drinking glass. In the ensuing confusion, my friend grabbed a bottle of exorbitantly expensive champagne which had been displayed prominently at the small table’s center and made a wild dash toward the Stanley Cup.

After roundhouse kicking a security guard out of the way, my friend uncorked the champagne with his right eyelid and without haste, emptied it into the Stanley Cup. In one smooth motion, he hoisted the cup over his head and dumped its contents directly into his face.



And that is how my cook friend was able to hang out with the Stanley Cup and somehow not get arrested and fired.

Thursday, August 18, 2011

The Waiter Test

So it’s been a while since I decided to update this blog. I’m not okay with that. But here it is.

I've got some news, however;

Recently, the management at the restaurant where I work decided to implement a thorough test for all of its current employees. For many of the new hires, the test was significantly difficult.





For the rest of us, the test was incredibly easy.



Although it broke my heart to watch the newer portion of the staff racking their brains to find the complete compendium of ingredients in the lobster melt, I was infinitely appreciative that nobody actually asked me to take the test yet. Whether that was intentional or not, I was ultimately grateful that the management didn’t need to have documented proof that I had the ability and the know-how to sell a shitty bottle of wine to a throng of old ladies.



The saddest part of all of this was that someone eventually found out that I never took the test. So they sat me down and put one in front of me.

How bad could it be?



I was determined to bang the test out at quickly and exit the restaurant at my earliest opportunity. I trained dozens of employees throughout my tenure. I showed plenty of waiters how to operate terminals and serve food. I taught countless men and women about the inner workings of kitchen etiquette. How hard could this test have possibly been?



I was shit out of luck. I didn’t know the majority of the answers. The information would have come more easily to me if I had slept in that day and dreamt the answers up. So I scribbled in a bunch of subtly fictitious answers.

As if on 3-day cue, my manager approached me to screen the answers to my test.



I was so definitely boned.

…Or so I thought.



What the hell...

...They believed me.

And I'm still employed.

Wednesday, August 3, 2011

Beringer - White Zinfandel

In many instances, there's a wine on every restaurant's list that doesn't really deserve to be there. It's like warning someone that the knife you're about to hand them is sharp. You know it could cut you if you misuse it, but that's the only thing its meant to do.

In this case, I have spared you all a decent post because I've been attempting to start the newest ongoing joke in the restaurant/service business.

In case you're curious, take a look for yourself and invite your happy self on down to the facebook group I've created to tout this new mockery of culinary libation.

...if you have the guts.

The jokes begin with "Beringer - White Zinfandel" and end in a slogan that you, as the potential VP of marketing, have designed. The catch - you know your product is mediocre. Have fun!

Friday, July 1, 2011

Would THIS Surprise You?

On a regular busy Wednesday in the city, not too many requests fly over your head. Customers making absurd inquiries is pretty much par for the course, but this one request in particular actually caught me off guard.

I had a table of four, and the guest of honor had just finished being nominated as a Nobel Laureate in economics. He himself was in good humor, but one of his female counterparts (after her meal’s completion of course) had asked me to do something rather unorthodox.



Being a seasoned server, I pondered her request as I brought her wine bottle back to the kitchen.

Should I have;

A) Attempted to remove the label and presented it to her through the application of my own talents?
B) Brought the bottle to the kitchen and hoped they had the time/patience to remove the label with expensive kitchen equipment?
C) Lied to her about our restaurant’s inability to fulfill her request and sent her home with the original bottle and a polite single-handed birdie?
D) Bludgeoned her in the face repeatedly until she stopped moving?

For those of you who selected D, you’re the worst two dozen people I’ve ever met. Please consider a job at your local post office.

For those of you who selected A, imagine you don’t have fingernails.

For those who chose B? You might have to figure out how far you’d need to cram said wine bottle the rest of the way up your pussy. That lady just told you how to do your job. And you let her get away with being ridiculous.

For everyone who chose C, you’re normal. You’ve selected the outcome that required not only the most tact, but the least amount of effort necessary to satisfy both involved parties. You are an ambassador to the restaurant community.

For the B squad, you clearly have no idea what it is to approach the kitchen with a ludicrous burden. Cue the absurd request;



Here’s what line cooks typically think of your request.



So let’s make sure we have the right answer.

I pretended like I brought the bottle back into the kitchen and argued with the staff for fifteen solid minutes. The truth is, any waiter who isn’t hated by 100% of his or her coworkers would know better than to ask an absurdly lofty favor of people who are like family. So I came out with the wine bottle and handed it back to her.



…and just as I was bringing the full arsenal of reasons I thought her request was ridiculous, I realized that none of it was necessary.



I could have ended this 20 minutes ago.



It made me realize that for even considering this ridiculous request, I was being as dumb as she was.

Wednesday, June 15, 2011

A Waiter's Passion

Most waiters aren’t career servers. It’s a duality ever present in the service business--the money is instant and just good enough so that you can spare a little cash to fund your true passion. But the fact is that the longer you lean on that crutch, the more dependent you become at the waiter’s job. In a perfect world, the more time you spend honing your craft becomes inversely proportionate to your dependence on your waiter identity.

…which makes you very vulnerable to the whims of various clueless assholes.

A good friend of mine (who is a very good waiter, but a much better musician) was taking diligent care of a party of 5 middle-aged business types.



These five were having the kind of inebriated fun normally reserved for those who feel they’ve earned it.



My friend resigned himself to cleaning up their drunken mess, housing the same dignity he put forth since the beginning of their interaction. Suddenly the apparent leader of the group, at the peak of his hedonistic tirade, decided to indulge himself just a little further. He asked my friend what he did for a hobby outside of his waiting career.



So the patron did what he thought would keep a dominant sway over his cronies. He mocked him.



To someone who has tasted the fruits of his own labor, nothing could have been more insulting. My waiter friend just then was prompted to show the kind of restraint that would have blown Job’s soul out of his chest.

He took a deep breath and let him know as tastefully as he could, what he felt.





It’s easy to mock someone who looks like a pepper shaker who brings you your free refills. If you think you’re in a better place then someone who is starting from the bottom, then you’ve forgotten where you’ve surely started. Some servers are the kinds of people who chase pipe dreams for our amusement. Others of us are the kinds of waiters and waitresses who take that kind of off-the-cuff smarmy comment and use it as fuel for the rest of our lives.

I personally can’t wait to see what kind of road trip my friend will fuel with that one comment alone.

Thursday, March 24, 2011

The Restaurant Gemini

A restaurant is a business where you are required to market your personality. Although this is true in many jobs, one distinguishable trait about restaurant employees is that the personality they market to strangers drives them to become the opposite of the person they portray.

I’ll clarify.

A slick businessman might find that his success in his job is credited to the same traits that make him cunning and shrewd in his personal life.

A waiter who goes into restaurant work with a shining and upbeat personality may find himself trying to escape that personality in his off-time by being miserable and emotionally taxing around others.



It can also go another way.

I remember last summer, a group of my coworkers and I were having a particularly bad evening. There had been large parties right after big functions, there were lots of mistakes made, high-strung management figures had been laying down the discipline, and in general, nobody was in a very good mood. The whole lot of us (totaling about fifteen people) had just been asked to leave our favorite after work watering hole for a combination of reasons, and we proceeded to drunkenly stand outside of the bar, continuing to gripe and smoke cigarettes like a discombobulated group representing every role ever played by Clint Eastwood.



Before long, some Irish girls randomly walked by and asked us for directions to a bar that was nowhere near that location.



Because I was drunk and hazy, the above picture is the only memory I have of what the Irish girls looked like. They probably were not walking stereotypes as I portrayed them, but I do remember them telling me they were from Dublin. I do not remember them singing loudly or talking about Guinness, but I think I might have made an inappropriate IRA joke. My friends and I decided to direct them to a form of transit where they could get home (or wherever they were staying), but we were very drunk. And I don’t think we helped them very much.

Suddenly, a gang of punks walked by us to interrupt our being “helpful.” They started being more “helpful” by flirting with the Irish girls better then we were. Since we were all still kind of angry and their “help” was being better received, we became irate.

We squared off with the group of kids who were raining on our international flirting parade. They had tight clothes, jean jackets, and weinery haircuts. We liked our odds.



Needless to say, being outside of the restaurant after it robbed us of our patience, personality, and clemency, we weren’t an agreeable bunch of fellows. Our Nepalese food runner ended up swinging a chair around like a battle axe, one of the crazy female waitresses shoved one of the people over a poorly-placed flowerpot, and our Northern Californian hyphy-gangster bartender damn near dropped someone with a head butt.



At some point, the Irish girls left in terror, never to be seen again. The staff of the bar came out to tell us that the police were on their way. We took off, and so did they. Strangely enough, a few of the opponents were parked right in front of where we were parked. We approached our car, and they stood ready.

Instead of a fight (which we fully expected in rebuttal), we squared off again while my buddy reached into his pocket. He pulled out his keys and unlocked his car. As soon as it happened, both parties entered their vehicles and left. It was incredibly anti-climatic.

We left. I guess both parties just needed to blow off some steam. After all, we were all probably working doubles tomorrow at different restaurants.

Tuesday, March 15, 2011

A Happy Medium

I was reminded of something as business in the restaurant wound down late last night. I was waiting at the front, thanking restaurant guests as they left. One woman in particular left and then re-entered about ten seconds later. She looked to be in her mid fifties, had grayish hair, and probably wore a fanny-pack. Or didn't, I don't know. Even if she didn't actually have one, something definitely made her seem odd. She stared at me for a few excruciating seconds.



After a prolonged stare, I decided to re-break the silence.

Me; "Coming back for a second dinner?"

Her; "No....there's someone smoking right outside and I don't want to walk by him."

In situations like this, I realized that sarcasm is not only a necessary way to cope with odd people who go out to eat, but a fantastic security blanket. I let the conversation progress naturally.





Instead of offering her a sensible solution, I decided to push against the boundaries of her ridiculous needs with equal and opposable force.



I knew there was something off about this woman. She even continued having a conversation with me about how to solve the cigarette-smoking problem after I proposed that she instead take a fire elevator that smelled like fish instead of just walking out the front door. Then I remembered that I had waited on her before...



Granted she probably didn't react as drastically as I portrayed her in the dramatic recreation posted a half-inch upward, she definitely freaked out about having to touch receipt paper.

Me; "Now if you'll just sign your credit card receipt, we'll be all--"

Her; (Disgusted look) "I'm not touching that."

Me; "Why not?"

Her; (Throwing her hands in the air) "Haven't you heard the news? There's a chemical in receipt paper called CHT that gives you cancer!"

Me; (Audience participation--choose your favorite line)

A - "I don't watch "Hippie News."

B - "In that case, I probably have 8 cases of cancer in my index finger alone."

C - "Then why did you use a credit card? Or is that same chemical even more abundant on American currency?"

(Please post your vote in the comments)

The truth is, I don't remember what I said to her on that particular occasion. All I know is that on both occasions, I employed subtle sarcasm to help keep me from rolling my eyes and saying something that would inevitably get me fired. With most people older than 40 who have little else to worry about than hypochondriac cancer, your best bet is to feign some kind of concern while subtly implying that they are overwhelmingly easy to make fun of.

When you go out to eat, you'll do well to notice if your server is making fun of you. If you have a request that is extremely particular but are mildly afraid to ask it, see how your server reacts. If he or she reacts with an extremely acute attitude of concern but offers grandiose solutions, you're probably being made fun of but don't realize it. Joke's on you.

Tuesday, March 1, 2011

The Importance of Saving Bacon

You’ve probably been to a restaurant at some point in your life. If you haven’t, then one item on this list is true about you;

A) You’re a liar
B) You’re bedridden
C) You have no knowledge of the order/eat/pay/leave process
D) You’re indefinitely imprisoned against your will

I had the pleasure of waiting on a fellow a few weeks ago who I felt embraced the letter ‘C‘ on the above list. He was a gentleman in his late fifties who came in with his eight-year-old son.

Everything was going normally. The older gentleman asked me to add some crushed bacon onto his salad, so I obliged him. I pressed the button on the terminal for ‘bacon,’ and thought nothing of it until I handed him his check. He summoned me over.

Him; “I didn’t know the bacon was going to be three extra dollars.”

I had never rung it up before, so I responded somewhat innocuously.

Me; “I didn’t either."

Nobody had ever asked me for it.

Thinking that would be the end of it, I started walking away. He held out a hand to stop me, and motioned for me to take the check presenter back. His next question floored me.



Not only had I never before rung up a side of bacon, I’d also never been stunned silent by a diner’s request. Have you ever gone to a restaurant and said to your server,

“I don’t want to pay that much. Can you make my dinner cost less money?”

I’m guessing that if you’ve ever gone out to eat for dinner, you’ve never actually tried to negotiate the final cost with your server. If you have, I’d like to know if it worked.

So I began to rationalize it like this;

If I got his bacon removed from the bill, he might use the extra couple of bucks for tipping me.

If I didn’t remove it from the bill, he might write an angry letter to my boss and get me reprimanded. He might even become irate and use swearing.

Given the infinitesimal amount of money in question, it wasn’t really worth NOT trying. I compromised with nobody in particular and asked my manager to REDUCE the price of the premium-top-notch bacon.

My boss didn’t really care.

Boss; “Maybe he’ll think a dollar is more manageable.”

In most restaurants (including fast food joints), adding bacon costs extra. In a nicer restaurant, it's probably more likely that you'll pay as much for two slices of bacon as a gallon of regular unleaded. At its cheapest, you'd probably pay just as much for a losing lottery ticket. You're essentially choosing what you feel more comfortable gambling with; small bills or a mild heart attack.

So I brought the check to him amended. I let him know that the prices of bacon were now “apparently negotiable” and that I hoped that his check was now “more reasonable.” I gave him a smile and a wink.

Apparently satisfied that he saved two dollars, he paid and left.